The Flatness of Upper Surface Test checks how level and flat the top seating surface of the toilet is. The upper surface is the area where the user sits, so if it is uneven or warped, it causes discomfort, poor posture, and in some cases can even affect the user's spine over long-term use.
This test is done in the factory to make sure the upper surface meets the brand's quality standard before dispatch.
Place the toilet on a flat sitting table in its normal upright position.
Place a spirit level on the upper surface of the toilet.
Measure the deviation on both the right side and the left side of the surface.
Record the maximum deviation found on either side.
The acceptable deviation depends on the brand's quality standard:
Reputed brands maintain a maximum deviation of 1 to 2 mm. This is the recommended standard for quality products.
Some lower-grade brands may pass products with deviations as high as 10 mm, but this leads to poor user comfort and is not recommended.
Any product that exceeds the brand's set limit should be rejected.
Unlike the lower surface, the upper surface of a toilet is fully glazed. Because of this, it cannot be buffed or ground to correct any deviation. If the upper surface fails the flatness test, the product must be rejected outright. There is no rework option available for this defect.
An uneven seating surface is a direct comfort and quality issue. Customers notice it immediately during use. For reputed brands, maintaining a tight tolerance on upper surface flatness is important to protect brand image and ensure long-term customer satisfaction.

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Flatness of Lower Surface Test for Sanitaryware Product
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